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	<title>Alisa Bonsignorequality | Alisa Bonsignore</title>
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		<title>Crisis Communications</title>
		<link>http://clarifyingcomplexideas.com/2010/02/crisis-communications/</link>
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		<pubDate>Mon, 08 Feb 2010 17:33:04 +0000</pubDate>
		<dc:creator>Alisa Bonsignore</dc:creator>
				<category><![CDATA[branding]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[work]]></category>
		<category><![CDATA[crisis communications]]></category>
		<category><![CDATA[J&J]]></category>
		<category><![CDATA[pr]]></category>
		<category><![CDATA[quality]]></category>
		<category><![CDATA[recall]]></category>
		<category><![CDATA[Toyota]]></category>
		<category><![CDATA[Tylenol]]></category>

		<guid isPermaLink="false">http://clarifyingcomplexideas.com/?p=1368</guid>
		<description><![CDATA[It seems like everyone is talking about the quality problems and subsequent fall from grace at Toyota. The most startling, to me, is when someone casually says, &#8220;Well, you just know that they&#8217;re going to find an email that proves that they knew something was up before they announced it.&#8221; It&#8217;s a discussion that follows...]]></description>
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		<title>Fast, Good, Cheap: Pick Two</title>
		<link>http://clarifyingcomplexideas.com/2009/11/fast-good-cheap-pick-two/</link>
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		<pubDate>Wed, 04 Nov 2009 13:09:04 +0000</pubDate>
		<dc:creator>Alisa Bonsignore</dc:creator>
				<category><![CDATA[work]]></category>
		<category><![CDATA[writing]]></category>
		<category><![CDATA[cheap]]></category>
		<category><![CDATA[choices]]></category>
		<category><![CDATA[fast]]></category>
		<category><![CDATA[good]]></category>
		<category><![CDATA[project]]></category>
		<category><![CDATA[quality]]></category>

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		<description><![CDATA[There&#8217;s the old saying that you have to pick two of these three choices: fast, good or cheap. With the economy being in the state that it is, it&#8217;s no surprise that &#8220;cheap&#8221; is high on most people&#8217;s lists. What has been surprising is that they seem to have less interest in &#8220;fast&#8221; or &#8220;good,&#8221;...]]></description>
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