It seems like everyone is talking about the quality problems and subsequent fall from grace at Toyota. The most startling, to me, is when someone casually says, “Well, you just know that they’re going to find an email that proves that they knew something was up before they announced it.”
It’s a discussion that follows nearly [...]
Clarifying Complex Ideas
Tag Archive: Toyota
Crisis Communications
Prius Envy
As someone who loves to drive, and loves a manual transmission, I find it hard to believe that I’m saying this: I really want a Prius.
Let’s keep in mind, for a moment, that prior to the arrival of my son, we were an all-German, all-stick family. I had a red 2002 Audi A4 which [...]
