From the blog

The Ampersand New Year

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And a Gift Now that Christmas has passed, let me tell you a story about my silver ampersand new year’s cards for my colleagues. First, the Ampersand Let’s start with a little bit of background. I have a really awesome letterpress printer in Denver who did my business cards many moons ago. (Everyone, say hello to Jason, aka […]

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Content and Context

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Who, What and How I’ve recently had two separate situations where I realized that clients didn’t fully grasp the connection between content and context. Yet the two are deeply, inextricably intertwined. When I start a project — any project — I always start with the same question: Who is the reader? And some clients have actually responded […]

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London Calling

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Can I Speak To You, London? I’ll be in London from 6-10 February to attend a conference. Of course, I planned to fly in a couple of days early to adjust, because I wouldn’t absorb much with a freshly jetlagged brain. I could, of course, spend those days exploring my genealogy on day trips throughout […]

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Self-Promotion: Putting Myself Out There

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When Introversion and Self-Promotion Collide Last week, while I was in the Washington, DC area for the STC board meeting, I got word that my Summit session was accepted. I’ll be speaking about being an introverted entrepreneur in DC next May. (See, there’s a little bit of self-promotion right from the start.) This is a bit […]

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Saving Your Sanity at STC Silicon Valley

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Building Rapport in Client Relationships Earlier this week, I had the chance to speak at the STC Silicon Valley monthly meeting. They invited me to speak about client relationships, a topic that I’m known to be just a little bit passionate about. Many thanks to Tom Johnson for recording my talk so that I can share […]

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Different Perspectives

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Influence of Experience on Interpretation We all know that different perspectives and different life experiences can influence how we interpret things that we read, see or do. My classic example is the Gene Wilder and Richard Pryor movie Silver Streak, a movie I’ve thought of at least once a week for years. When I was a kid in Philadelphia, we had a […]

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Making the Most of Travel

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Meeting, Greeting and Networking Last month, my 9-year-old son and I took and extended road trip on the East Coast. It was a fabulous experience for both of us, forcing us out of our routine and giving us the chance to see people and experience things that were outside our normal world. This could have […]

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Marathon or Sprint?

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Speed vs. Distance When I first started running, I didn’t really understand the nuances of ability and training. Marathon or sprint, it all looked hard; it probably didn’t help that the pros could cover 26.2 miles at a per-mile pace that I couldn’t sustain from here to the corner. It took me years to realize that […]

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An Ounce of Prevention

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It’s Easier to Prevent Than Recover Ben Franklin wasn’t kidding when he said, “An ounce of prevention is worth a pound of cure.” Last month, I went on a hike that shouldn’t have been particularly grueling, but was much hotter than anticipated. Hours later, I was still feeling dehydrated and flat — a body response […]

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Working From the Road

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Apps That Improve My Efficiency From conferences to client meetings, I’m working from the road a lot. Here is a summary listing of the apps and tools that help me to do what I do best, regardless of location. Asana I’ve been using Asana for more than a year, and it’s everything I’ve ever needed in […]

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