From the blog

Election: Director of STC

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What’s Important to Me in STC I’m honored to be a nominee for Director of STC. We have a great slate of candidates this year, and I’m proud to be a part of it. I’ve been a member of several professional organizations in my career. I think that in recent years, STC has proven itself to […]

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The Final Indignity

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What I Learned from My Nana’s Nursing Home In the final years of her life, my Nana lived in a nursing home. When she first moved in, she told me about the day that the social worker came for her mental/emotional evaluation. “Do you ever think about leaving here?” the woman asked. Nana, with her deep […]

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Nobody Eats the Cottage Cheese

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The Traveler’s Truth The breakfast buffet is a reflection of the entire business travel experience: just familiar enough, and never as good as you hope. But there is one universal truth that transcends all hotel brands, every major metro area on every continent. Nobody eats the cottage cheese. This basic truth of hotel living never really clicked […]

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Recommendations

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Help Your Colleagues Succeed Let’s face it, I work with a lot of people in a lot of companies around the world. I have seen the good and the bad, the enthusiastic and the apathetic — which only makes me appreciate the good collaborators that much more. Yesterday, I got an unexpected testimonial that made me smile. That made […]

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A Review of Asana

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How Project Tracking Software Saved My Business Back in January, I talked about how I had gotten organized using a few tools, including a project tracking and collaboration software called Asana. As I write this review of Asana, I should note that it’s really designed for agencies to collaborate among internal stakeholders — designers, writers, project […]

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A Life Lesson

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What You See When Living in a Hotel We are still living in a hotel, seven weeks after the fire at our home. While it’s a nice room, there’s not a ton of space, which requires us to spend a lot of time outside in the public spaces: eating at the patio tables, or working […]

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Belated Thanks to STC

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After the Fire I wanted to take a moment to offer my belated thanks to STC — not the organization, which is a good group of people in its own right, but to the individual members who are so wonderful. Nearly three weeks ago, in the midst of the STC Summit in Columbus, Ohio, I […]

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Come Hear Me Speak

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Come hear me speak! If you’re attending the STC Technical Communication Summit, please stop by Delaware D at 9:45 on Tuesday. I’ll be discussing Winning the Project with an Effective Proposal. All attendees get to learn from my mistakes. My professional life is an open book. I welcome questions and discussion. I also give away goodies. Come […]

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Let’s Talk About Budgets

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You Have to Ask In every professional talk, or even in casual conversations with other independents or small businesses, I say the same thing: you have to ask the clients about their budgets. This is met with the following responses: “They’ll never tell me that!” “I couldn’t ask that! Talking about money is awkward!” “If […]

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When Deadlines Collide

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Sometimes the Best-Laid Plans Aren’t Enough I’m deadline-obsessed. No, really. I don’t miss them. I work ahead of them. If I’m not finished several days before the work is actually due, I get twitchy. Because of this, I am very careful to structure my client work in a way that helps me to work according […]

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