Due to NDAs with clients, most work is unable to be displayed online. In this section, you can review anonymized success stories that explain projects and processes.
Sustainability
- Sustainability Communications: An enterprise-wide sustainability communications strategy attracted capital and talent.
- Sustainability Policy: Plain language improves comprehension and compliance in the supply chain.
- Sustainable Content: Mitigating the Carbon Emissions of Digital Communications. (Published in IABC Catalyst, 29 August 2023)
- Download the sustainable content fact sheet to learn the basics about digital content, energy, and carbon emissions.
- It’s Not Just What You Say, It’s How You Say It: Mitigating the Impacts of Greenhouse Gas Emissions with Effective Content. Technical Communication. 2023.
- First, Do No Harm: Ethical Considerations Surrounding the Environmental Impact of Our Digital Content. AMWA Journal. 2022.
Content strategy
- Healthcare Content Strategy: Strategic thinking about how to present content beyond the web.
- Content Strategy: Bringing consistency to product pages after many corporate acquisitions.
- Consumer Health Content Strategy: Clearly communicating complex health information to the consumer.
Technical and clinical communications
- Technical Documentation: Clear, concise text reduces translation costs, improves understanding, and minimizes costly call center intervention.
- Clinical Communications: Collaborating with overseas clinicians to report their data in a clinical white paper.
- IT Communications: New programs enable partners and drive growth at a leading networking company.
Marketing
- Mission and Vision Statements: Engaging employees and customers by focusing on empathy for patients.
- Security Communications: An information security powerhouse rethinks the potential of white papers as a sales tool.
Solutions for doing business better
- Healthcare IT: In the early days of apps, demonstrating how mobile EHR access could reduce costs and improve care.
- Wireless Security Communications: Solution briefs for regulated industries — government, military, healthcare and finance.
Just for fun
- Maker Faire 2017: Bringing crochet code to your makerspace.